At Ramayani Darshan Yatra, we offer shipping and delivery services for Prasad, sacred items, and religious souvenirs booked through our platform.
1. Order Processing Time:
All orders are typically processed within 1-3 business days after payment confirmation.
You will receive an email or SMS notification once your order has been processed and is ready for shipment.
2. Shipping Methods:
We offer various shipping options, including standard and expedited shipping.
Available shipping methods and costs will be displayed at checkout.
3. Estimated Delivery Time:
Within India: 5-10 business days for standard delivery and 2-3 business days for expedited delivery.
International Shipping: 15-25 business days depending on location and customs processing.
Please note that delivery times are estimates and may be affected by factors such as weather, holidays, or courier delays.
4. Shipping Costs:
Shipping charges are calculated at checkout based on weight, location, and shipping method.
Additional fees may apply for international shipping, including customs duties and taxes, which must be paid by the customer.
5. Order Tracking:
Once your order is shipped, a tracking number will be provided via email or SMS for real-time shipment tracking.
6. Delivery Issues & Incorrect Address:
If your order does not arrive within the estimated timeframe or if you encounter any issues, please contact our customer support team for assistance.
Ensure that you provide accurate shipping details at checkout to avoid delays or delivery failures. We are not responsible for incorrect addresses provided by the customer.
If an order is returned due to incorrect details, additional charges may apply for reshipping.
7. Damaged or Lost Shipments:
If you receive a damaged product, please contact us within 24 hours of delivery with proof (images/videos).
If a shipment is lost in transit, we will initiate an inquiry with the courier service and offer a replacement or refund based on the investigation outcome.
8. Changes to Shipping & Delivery Policy:
Ramayani Darshan Yatra reserves the right to update this policy at any time. Any changes will be posted here with the latest effective date.
Important Notes
All cancellation requests must be submitted in writing via email or WhatsApp.
Booking modifications and cancellations are subject to management discretion.
Pilgrims must provide valid ID proof before the journey.
Seva or Pooja bookings must be made at least 1 day in advance.
Service charges, taxes, and transaction fees are non-refundable.
In case of any disputes, the decision of Ramayani Darshan Yatra’s management shall be final.
To Know more, refer to our Refund and Cancellation Policies.
For any queries regarding cancellations, refunds, shipping, or delivery, please contact us:
Email: enquiry@ramayanidarshanyatra.com
Phone: 18003135399 / +(91) 6389955114
Address:
Ramayani Corporate Tower
B-219, Bhootnath Market
Indira Nagar, Lucknow- 226016
Thank you for choosing Ramayani Darshan Yatra. We are committed to making your pilgrimage and devotional experience seamless and fulfilling!
